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International standards

Recent Clients



County of Sonderjylland
Denmark


Federation of
Bosnia-Herzegovina


Instituto da Qualidade
em Saude
Portugal


Netcare Healthcare Holdings, South Africa



 

 

 

 

 

 

The International Programme

Accreditation Programme

The Health Quality Service offers a unique quality improvement process designed specifically for the health service of the country in which we are working. This can be applied to both public and private hospitals/health care organisations.

The accreditation programme consists of a set of standards that cover all aspects of health care provision, together with an organisational development and assessment process leading to external peer review and an award of accreditation. Although each programme is tailored to a specific service, the overall process is similar. (Click here to visit our Audit page and click here to see example standards from our international standards).

pict: Helen Crisp

Helen Crisp
Director of Development

The programme incorporate relevant features of quality programmes from other sectors such as EFQM and ISO9001:2000. The standards are based on the UK programmes but are customised to reflect local requirements including organisational structures, service configurations, laws, culture and practices.

The options include:

  • implementation for individual services or departments, or by a whole organisation
  • focus on specific issues such as clinical governance or risk management to suit the clients' needs
  • working solely on a developmental basis, towards HQS accreditation or joint HQS accreditation and ISO certification

Programmes are available for:

  • Acute hospitals
  • Primary Care
  • Adult mental health services
  • Child and adolescent mental health services
  • Learning disability services
  • Hospice & palliative care services
  • Nursing and residential care homes
  • Cruise Ships

Consultancy and training services

HQS has:

  • Advised health ministry staff in Bosnia-Herzegovina and Portugal

  • Run training programmes on standards development, quality management systems, training for peer reviewers

  • Assisted in the development of healthcare accreditation programmes in Portugal and Bosnia-Herzogovina

 


If you would like further information about the international programmes contact:
Helen Crisp
Director of Development, email: hcrisp@hqs.org.uk



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