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A brief history

The Health Quality Service is an operating division of CHKS Ltd. HQS was formerly known as Kings Fund Organisational Audit (KFOA) and was part of the Kings Fund. In 1998 KFOA changed its name to the Health Quality Service and in 2000 became an independent charity in its own right. Since January 2005 HQS has been part of CHKS Ltd, a company specialising in knowledge management systems for healthcare.

1989 The programme begins as a project in the King's Fund Quality Programme, looking at the application of a standards-based quality programme for UK hospitals.

1990 The King's Fund Organisational Audit (KFOA) is established

1991 - 1997 KFOA launches the programme on a fee paying basis with clients recruited from the NHS and independent sector; develops and revises programmes for primary care, health authorities, community, mental health and learning disabilities services, and develops standards for nursing and residential care homes.

1998 KFOA is re-launched as The Health Quality Service, the concept of performance indicators is piloted, and standards and an assessment programme for primary care groups initiated.

1999 HQS gains accreditation from the United Kingdom Accreditation Service (UKAS) as an ISO9002 certification body. Thus organisations can pursue ISO9002 certification in addition to HQS accreditation by working with the same programme. A new Accreditation Programme is introduced for acute hospitals, community, mental health, learning disability and specialist palliative care services; a new programme for hospice care launched, and a revised programme developed for primary care teams. Hospitals in Portugal join the international programme.

2000 HQS is established as an independent charitable organisation, limited by guarantee and moves into new offices. A programme for Child and Adolescent Mental Health Services is launched. HQS gained accreditation from the International Society for Quality in Health Care (ISQua) for the period 2000 - 2004. The HQS website is launched.

2001 A programme for Primary Care Trusts is developed and a revised Primary Health Care Team programme published. A Cruise Ships programme is launched. Hospitals, primary care and nursing homes in the County of Sonderylland, Denmark, join the international programme. Help is provided to the Federation of Bosnia and Herzegovina to re-establish the country's health service.

2002 Version 4 of the Independent Hospital Accreditation Programme is published which, for the first time, includes standards linked to associated results. The international programme expands into Italy, the Republic of Ireland and United Arab Emirates. HQS consultancy services are launched.

2003 New programme for day surgery launched; revised programme for hospices is published; new standards for acquired brain injury services and new standards for international hospitals are developed. The international programme expands into South Africa and Turkey. Helping the Federation of Bosnia and Herzegovina develop a national quality and accreditation agency. UK and international consultancy services become established working with clients which include the NHS, independent hospitals and government agencies.

2005 HQS becomes part of CHKS Ltd, a UK based company specialising in knowledge systems for healthcare. The merger combines the CHKS expertise in clinical benchmarking with the experience HQS has from running quality accreditation programmes. The fourth edition of the Accreditation Programme for NHS Trusts is published. The fifth edition of the Accreditation Programme for Primary Health Care Teams is published.

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